Terms and Conditions, Ekantik K Limited

Welcome to Ekantik K Limited. By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General

These Terms govern your use of our website, services, and products. By using our website or requesting services, you acknowledge that you have read, understood, and agree to comply with these terms. If you do not agree, please do not use our website or services.

2. Use of Website and Services

  • You must use our website and services lawfully and for legitimate purposes only.

  • You may not copy, reproduce, distribute, or modify any content without our written permission.

  • You agree not to interfere with or disrupt the operation of our website or servers.

3. Product and Service Information

  • We make every effort to provide accurate information about our products and services.

  • Specifications, availability, and pricing are subject to change without notice.

  • All products are provided subject to compliance with applicable laws and regulations.

4. Quotations and Orders

  • Any quotes or pricing provided by Ekantik K Limited are valid for a limited period and are subject to confirmation.

  • By placing an order, you confirm that the information you provide is accurate and complete.

  • We reserve the right to refuse, cancel, or modify any order at our discretion.

5. Payment Terms

  • Payments must be made according to the agreed terms on invoices or quotations.

  • Failure to pay may result in suspension of delivery or legal action to recover amounts due.

  • We reserve the right to adjust prices, taxes, and delivery charges as applicable.

6. Delivery and Risk

  • Delivery timelines are estimates and may vary based on location, stock, or other factors.

  • Risk of loss or damage to products passes to the customer upon delivery or collection, unless otherwise agreed.

  • We are not liable for delays caused by circumstances beyond our control, including transport, customs, or force majeure events.

7. Returns and Refunds

  • Returns are accepted only in accordance with our return policy and applicable regulations.

  • Products must be unused, in original packaging, and returned within the agreed timeframe.

  • Refunds are issued at our discretion and may be subject to inspection.

8. Intellectual Property

  • All content, logos, graphics, and materials on our website are owned or licensed by Ekantik K Limited.

  • Unauthorized use of any intellectual property is strictly prohibited.

9. Limitation of Liability

  • Ekantik K Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • Our total liability for direct damages is limited to the value of the product or service provided.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the Republic of Kenya.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Kenya.

11. Changes to Terms

  • We may update these Terms and Conditions from time to time.

  • Updates will be posted on our website with a revised effective date. Your continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Email: info@ekantikk.com / sales@ekantikk.com

Phone: +254 714 822 100 / +254 7387 790 802